Refund policy

 

Return & Refund Policy

We value our customers and strive to deliver high-quality products. Please read our Return & Refund Policy carefully.

Returns

Due to the nature of our business and international shipping, we do not accept returns for change of mind or wrong size selection.

We only accept return or refund requests under the following conditions:

• The product is damaged upon arrival

• The wrong item was received

• The product has a manufacturing defect

Reporting an Issue

To be eligible for a refund or replacement:

• You must contact us within 8 days of delivery

• Please provide:

• Clear photos or videos of the product

• Your order number

Requests submitted after 5 days will not be accepted.

Refunds

• Once your request is reviewed and approved, we will process a refund or replacement

• Refunds will be issued to the original payment method

• Processing time: 5–10 business days (depending on your bank or payment provider)

No Return Required (If Applicable)

In certain cases, we may issue a refund without requiring the product to be returned, depending on the situation.

Shipping Costs

• Original shipping charges are non-refundable

• If a return is approved, return shipping costs (if applicable) are the responsibility of the customer unless the issue was caused by us